Download Our Report

The 2024 Digital Transformation Report

Thinking of embarking on a ERP journey and looking for a digital transformation report? Have questions about how to structure your project teams? Want to know more about which ERP solutions are likely to do well in 2024? Curious about how much your peers might be spending on ERP projects? Want to learn the best practices of digital transformation? Then, you have come to the right place.

This report takes a holistic view of how to plan your enterprise architecture in 2024. It answers questions such as why enterprise architecture is equally important for your ERP project. And the major reasons for the ERP project failures. Plus, it outlines the most disruptive operational implications experienced by the executives who participated in the study.

This report also summarizes our annual research on ERP and digital transformation trends and forecasts for the year 2024. It revises the key benchmarks that executives need to prepare for their digital transformation journey and ERP implementation projects based on the changing market conditions and technological trends. Finally, it provides a list of the top enterprise software solutions such as ERP, HCM, eCommerce platforms, and CRM systems. 

To compile this digital transformation report, we have analyzed hundreds of our client engagements and conducted over 200 interviews and surveys with financial and operational executives just like you. This report is designed for CEOs, COOs, CFOs, and ERP buyers interested in learning about the latest trends and benchmarks before embarking on their digital transformation journey. Here is what you can expect to learn from the report:

  The insights from our research about ERP project planning, the importance of the pre-selection phase, the variables that most impact the cost and budget of digital transformation initiatives, the implications of failed transformations, and the recommendations from executives about a pre-selection phase.

 The top challenges experienced by transformation champions and stakeholders including the factors that matter the most, such as business size, business model complexity, and uncontrollable issues.

 The reasons for digital transformation failures such as underestimating the role of change management, the importance of testing, and the challenges with over customization of enterprise software systems such as ERP, HCM, and CRM. 

 The top trends that are likely to drive the ERP architecture and product development. And how executives can take advantage of these opportunities.

 The top recommendations for executives are based on the learnings from our recently successful engagements.

 The different roles that need to be part of digital transformation engagements and why they are crucial for the success of these initiatives.

 The top systems for the enterprise architecture, their roles/responsibilities, and the ones that might be most relevant for your business and industries.

 Top ERP, CRM, digital commerce, and HCM systems have been the most successful in a recent couple of years. And the ones that are expected to thrive in 2024.


This is Our

Case Study

A brief walkthrough of a recent customer who went through the process of developing the strategy to transform their current eCommerce operations to include a buy-online-and-pick-up-in-store and buy-in-store-ship-to-home business model.


A leading fashion retailer with more than 30 stores throughout the United States was struggling with the customer experience and accommodation of business models such as buy-online-pick-up-in-store due to disconnected eCommerce and fulfillment systems. They needed omnichannel experience that could transform their experience and help them compete with their larger peers.


They hired ElevatIQ to assess their as-is and to-be state and come up with the strategy to enable the needed experience. Through the series of workshops and secondary research of their data, ElevatIQ formulated a strategy with the changes in business processes, information architecture, and systems.


The strategy resulted in a clear alignment of their executive teams with a refined understanding of their business processes and operations. The strategy also resulted in a clear understanding of the investments and solutions required to implement the strategy.


2024 Digital Transformation Report

This digital transformation report summarizes our annual research on ERP and digital transformation trends and forecasts for the year 2024.