Boosting Retailers’ and eCommerce Companies' Digital IQ

Through eCommerce, OMS, ERP, and POS selection and implementation, Digital Process Roadmap, Omni-channel, and DTC strategy enablement.

We Help Retailers Like You

With The Following Challenges

ElevatIQ consultants have deep expertise in implementing ERP, eCommerce, OMS, WMS, and POS systems for several retail and eCommerce sub-sectors. This specific expertise reduces your digital transformation project’s time and costs, as we don’t need training on your industry and business processes. We already understand particular processes for your micro-industry.

Inefficiencies Due To Lack Of Inventory Tracking


If you are running your processes manually or through disconnected systems, you will struggle to track your inventory, which results in inventory losses, missing opportunities due to product shortages, or meeting customer expectations with delivery.

Inability To Grow Without Integration With Your Customers And Suppliers


If you are selling to a big-box retailers or an OEM, they will not work with you unless you have the capabilities to integrate with their systems. If your suppliers are equally larger, they might not do business with you if your processes are manual.

Losses Due To Lack Of Supplier Quality Management


Not all suppliers could be equally trustworthy. You need quality management processes while receiving the suppliers’ products to take appropriate corrective action for the material. These manual quality processes will slow down your procurement processes and may lead to financial losses.

No Real-Time Insight Due To Disconnected Processes


If your processes are currently manual or use siloed systems, you will be spending a significant amount of time resolving discrepancies. You will plan based on inaccurate data, and the information can’t be real-time.

Inability To Penetrate Wholesale and Marketplace Channels


You may have been thinking of selling through marketplaces or distributors as the growth could be harder purely from the consumer-centric offerings. But the new business model requires you to enhance your operational capabilities and grow your system architecture.

Inability To Build Consensus Among Teams


With growth, your system footprint is likely to grow exponentially. Each team including merchandising, planning, commerce, warehouse, and procurement might be using their preferred systems. And building consensus might be impossible. ElevatIQ uses a scientific process to coach the implications of each decision and gets buy-in from each team prior to selecting systems.

Omni-channel Issues Due To Disconnected Stores


The omnichannel business model is ever evolving with the changing consumer preferences. Traditionally retailers could manage with customer-less ERP systems. But eCommerce and omnichannel experience require you to process your transactions through centralized systems to exploit opportunities available through omnichannel.

Inefficient Warehouse Processes


Warehouse efficiency drives the competitiveness for retailers. You need to implement efficient picking processes such as batch or wave picking, otherwise, your customer lead time is likely to be higher. Without barcode readers, your manual methods will be highly slow and inefficient.

Locked Up Cash With Inefficient Processes


Suppose you don’t have a retail ERP system that supports advanced retail transactions such as Dropshipping, Consignment Warehouses, and Cross Docking. In that case, you will need to stock inventory levels unnecessarily, which will result in locked up cash in your inventory. CTA.

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Our Case Studies for

Retailers and eCommerce Brands

Retailers Enjoy These Benefits

Through Us

By streamlining the process, information, and system architecture, retailers enjoy several benefits resulting in financial gains of higher net new sales, retention of existing customers, and higher profit margins.

Superior Customer Experience


By connecting all your processes and streamlining them in one system, you can predictably commit and deliver to your customers. Without manual intervention, your customers will receive consistent experience through automated processes.

Traceability


A modern retail ERP system will provide you the end-to-end traceability, whether you need a consolidated view of your sales or operations or debug a KPI through the process. You may need this traceability for your internal tracking or regulatory bodies.

Lower Costs


By eliminating manual and inefficient processes, you can lower the costs to produce your products, which will help you with reduced product costs, higher profit margin, and increased sales.

Increased Efficiency


By eliminating manual and inefficient processes, you can lower the costs to produce your products, which will help you with reduced product costs, higher profit margins, and increased sales.

Cash Flow Prediction


Through a modern retail ERP system, you can plan your inventory and procurement better, which will help gain superior control on your cash flow. It will also help with the better forecasting of your products in specific geographies and customer segments because of the richer data, which will help in planning the right inventory for the right store or channel.

Reduced Inventory and Lean Processes


Enabling lean processes is nearly impossible unless you have a retail ERP system that can support lean processes that you desire to reduce excessive stock levels and optimize the supply chain processes.

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Our Expertise with

Retail Micro-verticals

ElevatIQ has served clients in various retail verticals such as fashion and apparel; health, beauty, and pharmacy; grocery; consumer packaged goods; eCommerce and DTC brands; B2B retailers; specialty retailers; hospitality and restaurants; Auto parts and OEM retailers; and outdoor sports. 

eCommerce and DTC Brands

Our capabilities for eCommerce and DTC brands include eCommerce platform implementation and replatforming, marketplace integration, ERP selection and implementation, enterprise architecture, and digital transformation roadmap development.

B2B Retailers

Our capabilities for B2B retailers include eCommerce platform implementation and replatforming, WMS and TMS selection and implementation, ERP selection and implementation, marketplace implementation and integration, and CRM implementation and integration.

Grocery

Our capabilities for grocery retailers include POS platform selection and implementation, WMS and TMS selection and implementation, ERP selection and implementation, and curbside pickup implementation.

Specialty Retailers

Our capabilities for specialty retailers include eCommerce platform implementation and replatforming, POS and OMS selection and implementation, WMS and TMS selection and implementation, PLM implementation and integration, omnichannel architecture development and integration, S&OP platform selection and implementation.

Auto Parts and Aftermarket Retailers

Our capabilities for auto parts and aftermarket retailers include eCommerce platform implementation and replatforming, POS and OMS selection and implementation, WMS and TMS selection and implementation, and ERP implementation and integration.

Fashion and Apparel

Our capabilities for fashion brands include eCommerce platform implementation and replatforming, POS, WMS, TMS, and OMS selection and implementation, omnichannel architecture development and integration,.

Health, Beauty, and Pharmacy

Our capabilities for health, beauty, and pharmacy retailers include eCommerce platform implementation and replatforming, WMS and TMS selection and implementation, ERP selection and implementation, marketplace implementation and integration, and CRM implementation and integration.

Consumer Packaged Goods

Our capabilities for consumer packaged goods brands include eCommerce platform implementation and replatforming, marketplace integration, ERP selection and implementation, enterprise architecture, and digital transformation roadmap development.

Hospitality and Restaurants

Our capabilities for hospitality and restaurants include eCommerce platform implementation and replatforming, POS and OMS selection and implementation, PLM implementation and integration, CRM selection and implementation, and custom development and integration.

Outdoor Sports

Our capabilities for outdoor sports retailers include eCommerce platform implementation and replatforming, marketplace integration, ERP selection and implementation, enterprise architecture, and digital transformation roadmap development.

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Our Services For The

Retail Industry​

ElevatIQ services include retail and customer experience transformation readiness assessment and vendor-agnostic digital process architecture development; business process re-engineering, documentation, and design; digital roadmap and business case development; enterprise technology selection; requirement, project, and change management; RFP development and contract negotiation; ERP implementation, optimization, and training; and ERP project recovery and expert witness.

Digital Strategy Assessment and Roadmap Development


Our assessment starts with a deeper dive into the current state of your processes, data, systems, pain points, and goals. We use secondary and primary methods to provide an initial roadmap of recommended changes to meet your business goals. ERP Implementation And System Integration​

Fractional CIO, Expert Witness, and M&A Advisory


If you don't have an internal CIO, we can act as the interim CIO and advise on most systems and processes. In addition, if you need our help as the expert witness or in an M&A transaction to assess the potential of business technology, we can help.​

E-commerce Selection and Implementation


If your goal is to improve the customer experience by implementing a new eCommerce platform or re-platforming your existing one, these services can help. In addition, we can help integrate it into your architecture.​

ERP Implementation and System Integration


We have internal capabilities to support the implementation of most major ERP systems. We also help integrate Salesforce, HubSpot, Shopify, BigCommerce, Magento, Amazon, POS, or ERP systems (SAP, NetSuite, Sage).​

ERP Selection, Contract Negotiation, and Change Management


These services help identify the suitable systems for your enterprise architecture, uncover technical and financial risks deeply embedded in your contracts, and manage change for your organization.

Business Integration Technology Roadmap​


Your acquisition strategy may land into technology silos, limiting the insight available across business processes, customers, and suppliers. Our team can help with technology integration strategy and execution.​

Business Process Reengineering and Redesign


These services are applicable in the pre-selection phase to avoid ERP implementation and adoption risks. The goal of these services is to identify your legacy processes and datasets that need to be re-engineered before identifying technologies for your business.

ERP Project Recovery and Optimization


70% of the ERP projects don't deliver business results. And some cause significant disruptions to the business. If you need help recovering the project by analyzing the current implementation and taking interim steps to prevent damages or pivoting strategy, we can help.​

Change and ERP Project Management


Unlike other ERP vendors in the market, our training methodology is inspired by modern learning techniques, which can be customized to your unique needs, irrespective of whether you prefer workshop-oriented training, online recorded sessions, or collaborative CRPs.​

Most Recent Questions Retailers Asked​

About Their Digital Transformation Journey

An ERP stands for “Enterprise Resource Planning.” It’s a business management suite that can integrate all business processes of a retailer such as store operations, warehouse management, inventory, procurement, merchandising, planning, and accounting in one system. Read more here.

A Retail ERP is a management information system that helps automate your retail processes, help you plan your supply chain, and provides real-time insight across processes. Read more here.

While several ERP systems in the market could provide profound functionality for several businesses, retailers have unique needs with multiple systems involved with cash transactions such as POS, RMS, OMS, and eCommerce. They might also have complex warehouse management processes, supplier management, inventory accounting, and regulatory reporting. A non-retail ERP solution would require significant customizations for retailers to use it productively and increase your implementation risks and costs.

While the cloud provides several advantages, including mobile-friendly, subscription-model, and without the hassle of managing IT infrastructure, the cloud may not be suitable for every business. Some businesses, such as medical devices, may have validation needs on each software upgrade. If so, the cloud could be prohibitively expensive. You should evaluate all the options before deciding which model is the right fit for your needs.

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2024 Digital Transformation Report

This digital transformation report summarizes our annual research on ERP and digital transformation trends and forecasts for the year 2024.