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Closing the ERP Decision Gap: How AI Agents Turn Epicor Signals into Autonomous Supply Chain Execution
May 21st, 2026 | 1 PM ET
Most ERP systems generate dashboards, alerts, and exception reports. However, they stop short of execution. As a result, organizations continue to face a persistent decision-execution gap. Signals exist, yet actions lag behind. Consequently, operational latency compounds across planning, approval, and execution cycles. In this webinar, we take a structured deep dive into how Taco, Inc. addressed this gap using data from Epicor ERP. More importantly, we analyze why traditional ERP workflows fail to close the loop—and what it truly takes to move from insight to action in modern supply chain environments.
Next, we shift focus to architecture and execution. Specifically, we examine how A2go deployed a Databricks-native AI agent layer on top of existing ERP and operational systems. This composable approach avoided disruption while enabling autonomous, yet governed, execution. In addition, we break down how supply chain AI agents operate within a modern enterprise stack. Key concepts include event-driven reads, governed writes, audit-ready data trails, identity propagation, and human-in-the-loop control mechanisms. As a result, you will gain clarity on how AI can integrate seamlessly without replacing your ERP—while still driving measurable operational outcomes.
Finally, we move from theory to execution. We present a realistic deployment roadmap grounded in actual implementations at Taco and JBS. Instead of hype, we provide a pragmatic lens. AI agents do not go live in weeks—but they also do not require multi-year transformations. Therefore, we outline a structured 90–180 day implementation model, including sequencing, governance checkpoints, and risk controls. In addition, we share critical lessons learned—what failed initially, what was recalibrated, and how outcomes improved. Ultimately, this session equips you with a practical, defensible framework to operationalize AI agents and systematically close the ERP decision-execution gap.
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Learning Objectives:
Understand the “decision-execution gap” and why ERP systems fail to close it
Learn how AI agents convert ERP signals into autonomous, governed actions
Analyze how A2go integrates non-disruptively with existing ERP environments
Explore Databricks-native architectures for supply chain AI and agent orchestration
Evaluate key integration principles: event-driven reads, governed writes, and auditability
Understand identity propagation and human-in-the-loop controls in agentic workflows
Learn a realistic 90–180 day deployment roadmap for AI agents in supply chain
Review real-world lessons from Taco and JBS implementations
Identify risks, failure points, and course-correction strategies in early AI rollouts
Build a structured framework to move from ERP insights to executable decisions
Speakers
Mark Bates
VP of Global Supply Chain | Taco Comfort Solutions
Mark Bates leads global supply chain at Taco Comfort Solutions, the third-generation, family-owned American manufacturer of high-efficiency heating, cooling, plumbing, and irrigation products. With more than two decades of experience across procurement, sourcing, and end-to-end supply chain strategy in industrial manufacturing. Mark has led the effort to AI-enable the end-to-end supply chain at Taco Comfort Solutions, specifically augmenting the capabilities of their Epicor ERP system with a broad range of supply chain decision intelligence AI Agents spanning demand and operational planning, inventory and supply management and On-time-in-Full optimization.
Mike Romeri
CEO | A2go.ai
Mike Romeri leads A2go with extensive experience in consulting, operations, and technology entrepreneurship. He holds an MBA and a BA in economics and history from Harvard University and has served in senior executive roles with manufacturing and software companies, including as Senior Vice President of Flextronics’ Europe and CEO of OPS Rules (acquired by Accenture in 2016).
Cesar Oliveira
COO | A2go.ai
Cesar Oliveira brings 30+ years of IT and digital transformation leadership to A2go. With an MBA from the University of Colorado-Boulder, he has guided global enterprises in financial services, pharmaceuticals, manufacturing, and retail through successful digital initiatives.
Sam Gupta
CEO | ElevatIQ
Sam Gupta has been a thought leader in the digital transformation space for nearly two decades, with the primary focus on business software. Sam is rated as #1 thought leader in the ERP and CRM categories and #5 in the digital transformation category on Thinkers 360. He is also among the top 100 thought leaders across all categories. He has been part of large transformation initiatives for Fortune 500 corporations, but now spends his time consulting with SMEs as a CEO at ElevatIQ. Sam regularly speaks at industry conferences and contributes his experiences through many popular blogs and publications. He also hosts a podcast called WBSRocks, focused on business growth through digital transformation, where he interviews top influencers and executives focused on digital transformation.

