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How to Build Departmental Consensus Across Competing Priorities, Terminology, and Operating Models

Group

Jun 17th, 2026 | 1 PM ET

Organizations often struggle to align departments that operate with different goals, terminology, and performance metrics. Sales, operations, finance, IT, and customer service frequently view the business through different lenses. As a result, misunderstandings, conflicting priorities, and inconsistent definitions can slow decision-making and create barriers to growth. Without a shared framework, even well-intentioned teams can work against one another.

Join this practical webinar to learn how organizations can build consensus across competing priorities, operating models, and business functions. First, we will explore why departmental conflicts emerge and how terminology differences often create hidden alignment challenges. Next, we will discuss how to establish a common business taxonomy, align priorities around business outcomes, and facilitate productive cross-functional workshops that drive agreement rather than debate.

Finally, we will examine governance models, decision-making frameworks, and operating model strategies that help organizations sustain alignment over time. Whether you are leading an ERP initiative, CRM transformation, AI program, data governance effort, or broader business transformation project, this session will provide practical tools for creating shared understanding, accelerating decisions, and improving organizational effectiveness.

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Join us for a powerful session on the art of building departmental consensus across competing priorities, terminology, and operating models.

Learning Objectives:

Understand why departments develop different terminology, priorities, and operating perspectives.

Identify the root causes of cross-functional conflict and organizational misalignment.

Learn how to establish a common business taxonomy and enterprise-wide definitions.

Align departmental requirements around measurable business outcomes.

Facilitate structured workshops that create consensus and reduce stakeholder friction.

Apply governance frameworks to manage tradeoffs and resolve disagreements effectively.

Build a consensus-driven target operating model that supports transformation initiatives.

Recognize common mistakes that derail alignment and delay decision-making.

Develop a practical 90-day roadmap for improving organizational consensus and collaboration.

Improve readiness for ERP, CRM, AI, data governance, and digital transformation programs.

Speakers

Sam Gupta Headshot

Sam Gupta
CEO | ElevatIQ

Sam Gupta has been a thought leader in the digital transformation space for nearly two decades, with the primary focus on business software. Sam is rated as #1 thought leader in the ERP and CRM categories and #5 in the digital transformation category on Thinkers 360. He is also among the top 100 thought leaders across all categories. He has been part of large transformation initiatives for Fortune 500 corporations, but now spends his time consulting with SMEs as a CEO at ElevatIQ. Sam regularly speaks at industry conferences and contributes his experiences through many popular blogs and publications. He also hosts a podcast called WBSRocks, focused on business growth through digital transformation, where he interviews top influencers and executives focused on digital transformation.

Shrestha Dash
Industry Research Analyst | ElevatIQ

Shrestha Dash is passionate about uncovering actionable insights and exploring the ever-evolving landscape of technology and digital transformation. With a strong analytical foundation, she delves into topics such as ERP, enterprise software, and digital ecosystems, offering in-depth research and thoughtful analysis. Currently working as an Industry Research Analyst at ElevatIQ, she combines her expertise in research with a flair for storytelling, helping businesses navigate complex industry trends and make informed decisions.

Join Now

Join us for a powerful session on the art of building departmental consensus across competing priorities, terminology, and operating models.

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2026 Digital Transformation Report

This digital transformation report summarizes our annual research on ERP and digital transformation trends and forecasts for the year 2026.