Frederick Wildman, a wine distributor, selling through marketplaces and distributors across NA.
Digital Transformation Roadmap
Business Case Development
Business Process Re-engineering
Enterprise Architecture Development
ERP Project Recovery
ERP Expert Witness
Microsoft Dynamics 365 Business Central
Frederick Wildman Case Study
ERP Implementation Failure Recovery
Learn how Frederick Wildman struggled with Microsoft Dynamics 365 ERP implementation failure even after spending over $5M and what options they had for recovery.
Invested over $5M over 24 months but the ERP platform remained unstable
Substantial operational disruptions because of poor testing coverage and release process
Confused if they should keep investing in the platform — or start with a clean slate
Misunderstanding of the root causes of the issues
Risk of losing support with the existing vendors because of poor relationship
Poorly implemented integration architecture with mixing of concerns of the business logic and integration code
Overengineered and poorly written add-ons used to support the unique functionality of the industry
The team relatively inexperienced with ERP implementation
Business case of several options including legal with pros and cons
Business, process, information, and system architecture built and communicated
Co-ordination of the process with lawyers and different vendors involved
Expert witness and guidance support
Integration architecture for the new channels such as wine.com
Review of the test coverage and release process to avoid future operational disruptions
Alignment of as-is and to-be process models for executive teams
Opportunity costs for internal teams reduced by 70%
ERP project recovery costs less than 20% of the industry average
Fewer Operational disruptions by 90% due to the refined understanding of the integration architecture and root causes
Improved relationship with the existing technology vendors
Potential savings of over $500K because of unnecessary legal proceedings
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