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CXO Bi-Weekly Brief: Enterprise Software Selection Intelligence – Jul ‘26, Ep 3
Jul 17th, 2026 | 1 PM ET
Enterprise software continues to evolve at an unprecedented pace. As a result, technology leaders face increasing pressure to separate meaningful innovation from vendor marketing. At the same time, AI is becoming embedded across ERP, CRM, manufacturing, marketing, and customer service platforms. In this CXO briefing, we analyze the latest announcements from leading enterprise software vendors and explain what they mean for organizations evaluating technology investments. Specifically, we cover Propel’s Model Context Protocol (MCP), Sage X3 enhancements, SYSPRO’s manufacturing investments, TrueFoundry’s acquisition of Seldon AI, and Contentful’s AI search measurement capabilities. Rather than simply reviewing product launches, we explain the strategic direction behind each announcement and why buyers should pay attention.
In addition, we examine how AI is reshaping customer engagement and revenue operations. For example, we discuss MoEngage’s acquisition of Aampe, Optimizely’s new brand identity, Talkdesk’s AI agent lifecycle management capabilities, Zeta Global’s partnership with Palantir, and 6sense’s AI-recommended leads. Meanwhile, these developments illustrate a broader shift toward intelligent automation, predictive decision-making, and AI-native business processes. Consequently, buyers must understand which capabilities are becoming market expectations and which remain emerging differentiators. More importantly, they need practical guidance to distinguish long-term platform investments from short-lived technology trends.
Finally, we translate these developments into actionable recommendations for technology executives. We explain how these announcements may influence ERP roadmaps, AI strategies, vendor evaluations, and enterprise architecture decisions. Furthermore, we discuss where vendor ecosystems are expanding, where consolidation is accelerating, and how these shifts may affect implementation risk and long-term total cost of ownership. Ultimately, this session helps CXOs evaluate new capabilities through the lens of business value instead of product hype. Whether you are planning a digital transformation initiative or preparing your next software selection cycle, this briefing provides the independent market insights needed to make more confident technology decisions.
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Insights Covered:
Propel Announces a Model Context Protocol (MCP)
Sage Enhances Sage X3 With New Features and Updates
Syspro Expands Its Capabilities for Manufacturing
TrueFoundry Acquires Seldon AI
Contentful Debuts a Solution for Measuring a Brand’s Presence in AI Search Engines
MoEngage Acquires Aampe
Optimizely Unveils a New Brand Identity
Talkdesk Reveals a New Tool for Managing the Lifecycle of Customer Service AI Agents
Zeta Global Announces Its Strategic Partnership with Palantir
6sense Unveils AI-Recommended Leads
Speakers
Sam Gupta
CEO | ElevatIQ
For nearly two decades, Sam Gupta has been a thought leader in digital transformation, specializing in enterprise business software. He is ranked the #1 thought leader in ERP and CRM and #5 in digital transformation on Thinkers360. Previously, he led large-scale transformation initiatives for Fortune 500 organizations. Today, he serves as CEO of ElevatIQ, where he advises SMBs on ERP, AI, and digital transformation. In addition, Sam regularly speaks at industry conferences, contributes to leading publications, and hosts the WBSRocks podcast.
Phil Coerper
Managing Director | Ringling Business Solutions
Phil Coerper has provided over 25 years of Executive Leadership across a wide range of industries and markets. Driven by a hands-on, collaborative management style; Coerper leads business transformations delivering accelerated growth and exceptional shareholder value.
Robert Kramer
Managing Partner | KramerERP
Robert Kramer covers AI, ERP, SCM, data, and security, with a focus on real-world performance. He is the founder of KramerERP, a boutique advisory firm advising on ERP modernization, data strategy, and AI readiness. With over 30 years of experience in enterprise systems, manufacturing, and operations, he was previously VP and principal analyst at Moor Insights & Strategy.
Michael Fauscette
CEO | Arion Research
High-tech leader, board member, software industry analyst and podcast host, Michael is a thought leader and published author on emerging trends in business software, AI, generative AI, agentic AI, digital transformation, and customer experience. Michael is a Thinkers360 Top Voice 2023 and 2024, as well as a Top Ten Thought Leader in Agentic AI, Generative AI, CRM, Product Management, and Design. Michael is the Founder, CEO & Chief Analyst at Arion Research, a global AI and cloud advisory firm; advisor to G2, Board Chair at LocatorX; and board member at SpotLogic.
Shrestha Dash
Industry Research Analyst | ElevatIQ
Shrestha Dash is passionate about uncovering actionable insights and exploring the evolving technology and digital transformation landscape. As an Industry Research Analyst at ElevatIQ, she specializes in ERP, enterprise software, and digital ecosystems.

