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Inside a Heavy Equipment Manufacturing ERP Transformation: Charl-Pol’s Journey from Legacy Systems to Scalable Operations
Jun 4th, 2026 | 1 PM ET
Heavy equipment manufacturers often struggle with disconnected systems, operational resistance, and complex project coordination. However, ERP transformation requires far more than selecting new software. It demands alignment across engineering, production, finance, and operations. In this webinar, we explore the real-world ERP transformation journey of Charl-Pol, a Canadian manufacturer with five plants across Canada.
Next, we examine how Charl-Pol evaluated ERP options, aligned stakeholders, and translated operational challenges into a scalable future-state vision. Rather than focusing on a software demo, this session delivers a behind-the-scenes discussion of the actual implementation journey. Specifically, we discuss organizational resistance, scope control, phased deployment strategies, and the practical application of the “Crawl, Walk, Run” framework.
Finally, we explore the measurable business outcomes after go-live. We discuss how Charl-Pol transformed operational data into a strategic asset and enabled a more agile technology ecosystem. We also review unexpected lessons learned, implementation pivots, and the long-term operational impact across manufacturing and engineering workflows. As a result, attendees will gain practical insights for managing ERP transformation initiatives in complex industrial environments.
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Learning Objectives:
Analyze how Charl-Pol evaluated multiple ERP solutions during its selection process. Identify methods for aligning departments around a unified ERP transformation strategy. Understand how operational challenges shaped the future-state ERP vision. Examine the implementation phases from project foundation through go-live. Assess strategies used to overcome organizational resistance and project fatigue. Apply the “Crawl, Walk, Run” framework to reduce implementation risk and scope creep. Recognize common post-contract implementation surprises and effective response strategies. Compare expected ERP ROI against actual business outcomes after deployment. Understand how manufacturers can use ERP data to support proactive operational decisions. Identify critical success factors for ERP transformation in heavy industrial manufacturing.
Speakers
Philippe Blackburn
Technology and Innovation Manager | Charl-Pol
With a master’s degree in Business Intelligence, Philippe began his career as a Data Analyst before transitioning into BI consulting. For the past two years, Philippe has been a key leader at Charl-Pol, where he spearheaded the ERP implementation and the company’s overall digital transformation. A data specialist at heart, he focuses on leveraging information to drive operational excellence and modernization.
Sultan Kaker
Account Manager | Concerti
With over a decade of experience, Sultan brings a high-energy, results-driven approach to business development and market growth. He began his career at the intersection of estimation and sales, where he quickly discovered a passion for the strategic side of the business. Since transitioning into a dedicated sales role, he has never looked back, spending the last ten years building a deep expertise across the distribution, manufacturing, and construction sectors.
Louis Corriveau
Sales & Marketing Director | Concerti
Louis began his career as a first-level helpdesk agent, working his way up to manage the department and oversee its growth. Over the years, he has held many roles and gained extensive experience by leading diverse projects, from client startups to complex quality control initiatives. Driven by a results-oriented approach, Louis focuses on tackling operational challenges with a singular goal: project success.
Sam Gupta
CEO | ElevatIQ
Sam Gupta has been a thought leader in the digital transformation space for nearly two decades, with the primary focus on business software. Sam is rated as #1 thought leader in the ERP and CRM categories and #5 in the digital transformation category on Thinkers 360.
