Download the Research Note
Top 10 eCommerce Platforms in 2024
Are you eager to explore the top eCommerce platforms for 2024? Do you want to understand the essential eCommerce platform requirements for for various industries? Are you curious about the common pitfalls that lead to eCommerce platform failures? Interested in discovering best practices for selecting the right eCommerce platforms? If so, you’re in the right place!
This concise research note produced independently without vendors’ influence, spans over 11 pages. It offers in-depth context on our quadrant for the top 10 eCommerce platforms in 2024. Outlining our research methodology, it details the key variables used in the evaluation and provides guidance on interpreting our quadrant rankings. Additionally, it explores which regions are best suited for different business sizes and industry segments. Outlined recommendations for compiling a long list of eCommerce platforms will help with further assessment. Lastly, the report provides insights into the ideal market segments for each eCommerce platform. But that’s not all. It also highlights their track record of success and any portfolio updates that may have influenced their rankings compared to the previous year.
To create this report, we actively monitor leading eCommerce vendors through a variety of sources, including surveys, interviews, panel discussions, proprietary databases, customer inquiries, industry reports, vendor briefings, and user forums. This guide is specifically designed for eCommerce platform buyers seeking insights into the top eCommerce platform solutions, including their strengths and limitations.
Questions this report will answer:
What is a common misconception about digital eCommerce platforms?
Why is traceability of customer journeys important in digital commerce?
What challenges are associated with selecting top eCommerce platforms in 2024?
Why is integration with payment and shipping providers crucial for eCommerce success?
How does site speed impact eCommerce platform performance and user retention?
How does the increase in digital channels influence eCommerce platform selection?
Why is it important to evaluate pre-built integration capabilities in top eCommerce platforms in 2024?
What are some enterprise-grade features essential for handling growing transaction volumes?
How do compliance requirements affect digital transactions in regulated environments?
Why might a platform that works well at low volume be inadequate at the enterprise scale?
How does digital asset management support a scalable eCommerce strategy?
How does digital experience management contribute to the overall effectiveness of top eCommerce platforms in 2024?
This is Our
Case Study
A brief walkthrough of a recent customer who went through the process of developing the strategy to transform their current eCommerce operations to include a buy-online-and-pick-up-in-store and buy-in-store-ship-to-home business model.
Problem
A leading fashion retailer with more than 30 stores throughout the United States was struggling with the customer experience and accommodation of business models such as buy-online-pick-up-in-store due to disconnected eCommerce and fulfillment systems. They needed omnichannel experience that could transform their experience and help them compete with their larger peers.
Solution
They hired ElevatIQ to assess their as-is and to-be state and come up with the strategy to enable the needed experience. Through the series of workshops and secondary research of their data, ElevatIQ formulated a strategy with the changes in business processes, information architecture, and systems.
Outcome
The strategy resulted in a clear alignment of their executive teams with a refined understanding of their business processes and operations. The strategy also resulted in a clear understanding of the investments and solutions required to implement the strategy.
