Boosting Digital IQ of Services Companies
Through ERP and CRM Implementation, Digital Process Roadmap Development, and Human Experience Transformation
We Help Services Companies Like You
With The Following Challenges
ElevatIQ consultants have deep expertise in implementing ERP systems for professional and field services sub-sectors. This specific expertise reduces your digital transformation project’s time and costs, as we don’t need training on your industry and business processes. We already understand particular processes for your micro-industry.
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Services Companies Enjoy These Benefits
By streamlining the process, information, and system architecture, services companies enjoy several benefits resulting in financial gains of higher net new sales, retention of existing customers, and higher profit margins.
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How is ElevatIQ different?
From Other Services Companies ERP Consultants?
Unlike other ERP consultants, ElevatIQ’s major focus area is on the services industry. ElevatIQ not only has depth in the generalized ERP processes, but it also has profound expertise in field and professional services micro-verticals such as non-profit, MRO, oil and gas, mining, and facility management companies.
Unlike 80% of the Services Companies ERP consultants who believe that they can save ERP implementation through a checklist or a database, we don’t believe so. The success of an ERP implementation requires careful analysis of transactions, projects and jobs, and data models aligned with the business model. ElevatIQ doesn’t walk away after the selection. We remain deeply involved throughout the process and often act as the backup CIO or CIO advisor for most of our clients.
Building a vendor-agnostic architecture requires you to draw the data flows between different sites, customer locations, resources, and systems. It also requires you to identify the source of truth for each shared dataset. Finally, you need to design master data governance process flows and how you will maintain the integrity of architecture through the process and data controls. There are very few firms like ElevatIQ that have deep expertise in building enterprise architecture that scales.
Services Companies ERP has never been the solution to all problems. And it will never be. A company needs to use 5-10 other applications such as HCM, CRM, Expense Management, Field Services Scheduling Software, and Integrations with unison and regulatory bodies and customers in conjunction with an ERP. Unlike most independent ERP consultants, our consultants have expertise in multiple systems, including HCM, CRM, and field services software. ElevatIQ has expertise in selecting the right systems for the right job and creating a vendor-agnostic multi-system services company’s information architecture.
While there are similarities between businesses and industries, it’s the differences that make or break digital transformation initiatives. These differences could include sales forecasting, estimation processes, customer collaboration strategies, or customer hierarchies. Unlike most independent ERP consultants who tend to be generalists, ElevatIQ has deep micro-vertical expertise in specific services companies industries such as non-profit, tech and media, oil and gas, and facilities management.
Unless you have hands-on experience implementing most ERP systems in the market, they all appear alike. And these nuances are what make ERP implementation so challenging. ElevatIQ’s consultants have hands-on experience implementing most leading services companies’ ERP systems in the market. And this expertise helps ElevatIQ to have a higher success rate with services companies ERP implementation projects through the deeper alignment of business models with solutions.
When it comes to business model transformation initiatives such as offering new customers or serving a completely new industry, just an ERP system is never enough. You need a solution architecture along with the process and organizational alignment that play a crucial role in the success of these initiatives. With its deep expertise in enterprise-grade systems and architectures, ElevatIQ is uniquely positioned to help with your next business model transformation initiatives.
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Our Services For
ElevatIQ services include finance and human experience transformation readiness assessment and vendor-agnostic digital process architecture development; business process re-engineering, documentation, and design; digital roadmap and business case development; enterprise technology selection; requirement, project, and change management; RFP development and contract negotiation; ERP implementation, optimization, and training; and ERP project recovery and expert witness.
For Services Companies
Our methodology starts with the assessment of your current processes and architecture. This step is typically followed by a digital roadmap that will contain necessary changes that need to be made to the processes, data, and systems to be ready for the desired to-be state. Once the executive team and board agree with the changes and the plan, the action plan is drafted with a phased approach with the lowest hanging fruits and highest financial rewards. The action plan could include ERP selection and implementation. Or the optimization of current systems.
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Most Recent Questions Services Companies
Asked About Their Digital Transformation Journey
An ERP stands for “Enterprise Resource Planning.” It’s a business management suite that can integrate all business processes of services companies such as project and job management, estimation, procurement, human resources, scheduling, and accounting in one system. Read more here.
While several ERP systems in the market could provide profound functionality for several businesses, services ERP have unique needs with their revenue recognition, revenue and expense matching principles, estimation differences, and contract processes. They might also have industry-specific challenges such as fund and grant reporting, union reporting, and scheduling at the line level. A non-services ERP solution would require significant customizations for services companies to use it productively and increase your implementation risks and costs.
While the cloud provides several advantages, including mobile-friendly, subscription-model, and without the hassle of managing IT infrastructure, the cloud may not be suitable for every business. You should evaluate all the options before deciding which model is the right fit for your needs.